WhatsApp is currently available as a private beta test. If you'd like to try it out, reach out to support@typebot.io.
Preview
You can preview and test your bot by clicking on the Preview button in the editor and change the runtime to "WhatsApp".
Publish
Head over to the Share tab of your bot and click on the WhatsApp button to get the integration instructions of your bot.
Limitations
WhatsApp environment have some limitations that you need to keep in mind when building the bot:
- GIF and SVG image files are not supported. They won't be displayed.
- Buttons content can't be longer than 20 characters. If the content is longer, it will be truncated.
- Incompatible blocks, if present, they will be skipped:
- Payment input block
- Chatwoot block
- Script block
- Google Analytics block
- Meta Pixel blocks
Contact information
You can automatically assign contact name and phone number to a variable in your bot using a Set variable block with the dedicated system values:
